Privacy Policy

This Privacy Policy describes how DirectingMastery ("we," "us," or "our") collects, uses, and shares personal information of users of our website, DirectingMastery.com (the "Site"). Located in the bustling heart of Los Angeles, California, our commitment extends beyond empowering aspiring filmmakers; it includes safeguarding their data with utmost care.

Information We Collect

We collect several types of information from and about users of our Site, including:

• Personal Information: This includes your name, email address, phone number, postal address, and other information you provide when you register for an account, enroll in a course, or contact us.
• Payment Information: If you purchase a course, we collect payment information, such as your credit card number and billing address. This information is processed securely by our payment gateway provider.
• Usage Data: We collect information about how you use our Site, such as the pages you visit, the links you click, and the searches you conduct. This data helps us understand user behavior and improve our services.
• Device Information: We collect information about the device you use to access our Site, such as your IP address, browser type, operating system, and device identifiers.
• Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing activity. You can control cookies through your browser settings, but disabling cookies may affect your experience on our Site. For more details, please see our Cookies Policy.

How We Use Your Information

We use the information we collect for the following purposes:

• Providing and Improving Our Services: We use your information to provide you with access to our courses, personalize your learning experience, and improve the functionality and content of our Site.
• Communicating with You: We use your information to respond to your inquiries, provide customer support, and send you important updates about our services.
• Marketing and Promotion: With your consent, we may use your information to send you promotional emails about new courses, special offers, and other information that we think may be of interest to you. You can opt out of receiving these emails at any time by clicking the "unsubscribe" link in the email.
• Analytics: We use your information to analyze trends, track user behavior, and measure the effectiveness of our marketing campaigns.
• Legal Compliance: We may use your information to comply with applicable laws and regulations, and to respond to legal requests.

Sharing Your Information

We may share your information with the following third parties:

• Service Providers: We share your information with third-party service providers who help us operate our Site, process payments, deliver emails, and provide other services. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
• Business Partners: We may share your information with business partners who offer products or services that may be of interest to you. We will only do this with your consent.
• Legal Authorities: We may disclose your information to legal authorities if required by law or legal process, or if we believe that disclosure is necessary to protect our rights or the rights of others.
• Affiliates: We may share information with our affiliated companies to improve our services and provide you with better support.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use encryption to protect your sensitive information, such as your payment information, during transmission.
• Secure Storage: We store your personal information on secure servers that are protected by firewalls and other security measures.
• Access Controls: We restrict access to your personal information to authorized personnel who need it to perform their job duties.
• Regular Audits: We conduct regular security audits to identify and address potential vulnerabilities.

Despite these measures, no security system is impenetrable. We cannot guarantee the security of your personal information, and you provide it at your own risk.

Your Rights

You have the following rights with respect to your personal information:

• Access: You have the right to access the personal information we hold about you.
• Rectification: You have the right to have your personal information corrected if it is inaccurate or incomplete.
• Erasure: You have the right to have your personal information erased under certain circumstances.
• Restriction of Processing: You have the right to restrict the processing of your personal information under certain circumstances.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
• Objection: You have the right to object to the processing of your personal information under certain circumstances.
• Withdrawal of Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise these rights, please contact our Data Protection Officer, Eleanor Vance, at [email protected] or at our physical address.

Children's Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.

International Data Transfers

As a Los Angeles-based company, DirectingMastery processes data both within the United States and potentially internationally. By using our services, you consent to the transfer of your information to countries which may have different data protection rules than those in your country.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our Site and update the "Last Updated" date at the top of this Privacy Policy. Your continued use of our Site after the posting of changes constitutes your acceptance of the changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

DirectingMastery
633 West 5th Street, Suite 2600
Los Angeles, CA 90071, USA
Phone: (213) 555-0123
Email: [email protected]